Skip to main content

Medical

FAQ's


FAQ's

Frequently Asked Questions


Who is eligible to be seen at Student Health?

Any student enrolled at WVU is eligible for care. Students pay a mandatory Health Service Fee, automatically charged to the student for the term in which they are enrolled.

Fees paid during the regular term do not cover the summer sessions. Enrollment during any term entitles you to receive continued quality care, during the session(s) you are enrolled.

WVU students who are not enrolled in summer classes, but who want to take advantage of Student Health, as well as other educational and recreational services provided by the University, must satisfy either requirement below:

  • The student must have been enrolled during the preceding spring semester, be in good standing, be pre-registered for the fall semester classes, and must pay the Summer Services Fee. Students who are not enrolled either semester will not be eligible.
  • WVU Extended Learning students enrolled in summer classes will be eligible to take advantage of these services by paying the Summer Services Fee.

How do I arrange to be seen at Student Health?

To schedule an appointment please call 304-285-7200. Students can also be seen on a walk-in basis for unexpected minor illness or injury.

Back to Top

What is the cost of and payment options of a medical evaluation?

Service fees start at $15 for a general check-up; additional charges may apply for family planning, immunizations, physicals, and other specialized services. Payment is always due at the time of service and can be made via cash, check, or credit/debit card.

Back to Top

What does the service fee cover?

Evaluation by our staff and limited laboratory are covered.

Back to Top

What do I need at my appointment?

Your WVU Mountaineer Student ID and service fee are needed. If you have Health Insurance, you should bring your insurance card with you. You will also be asked to provide your medical history, including current medications and known allergies.

Back to Top

Will I be billed for laboratory and x-ray studies?

The most commonly ordered laboratory tests are covered by the service fee. Most out-of-house laboratory tests and x-rays are the financial responsibility of the patient. Our staff will explain if these services will be charged to you. If medical insurance coverage is involved, you are responsible for submitting the charges to your insurance company and making payment for that which is not covered by insurance.

Back to Top

Where is Student Health located?

Please follow the directions to Health Sciences Center South.

Back to Top

What gynecology and birth control is available?

The federally funded Family Planning Program provides students with contraceptive supplies. The need for GYN appointments is reserved for annual medical exam, including a gynecologic exam (a pelvic exam) and a biannual PAP smear, which is a requirement of the Family Planning Program. Female concerns, including vaginal discharge and irritations in the anatomy covered by underwear, can be addressed in a regular medical appointment.

Back to Top

What options are available after hours?

WVU Urgent Care, located at the Suncrest Town Centre, is open every day (except Thanksgiving and Christmas) from 8 a.m. – 8 p.m. for after hours urgent medical needs. The Jon Michael Moore Trauma Center (Emergency Department) at Ruby Memorial Hospital is available 24/7, 365 days a year for emergency care. Costs incurred at the Emergency Department or WVU Urgent Care are the responsibility of the student. Students are advised to review their insurance coverage prior to enrollment.

Back to Top

How may I acquire copies of my medical records?

Please contact the WVU Healthcare Health Information Management Department.

Back to Top

Are my records provided to my parents?

Your medical records are confidential. You are the only person who will be granted permission to view your medical records, unless you provide a release to a medical facility. Student Health will not provide your parents any portion of your medical chart or verbal information confirming or denying your visit with us.

Back to Top

Are medications provided to me?

Medications are generally not provided in the Student Health clinic. You will be responsible for filling a prescription at a local pharmacy. The Medical Center Pharmacy at the Physician Office Center (next to Ruby Memorial Hospital) offers a student discount, and there are a variety of private pharmacies throughout the Morgantown area.

Back to Top

What services are not provided by Student Health?

Dental care, optometry (vision testing for glasses/contact lenses), infirmary beds or inpatient services, diagnostic tests ordered by physicians outside Student Health, ongoing physical therapy and orthopedic treatment and care for life or limb threatening emergencies are not provided by Student Health.

Back to Top

Does Student Health perform HIV testing?

Yes, confidential testing is available. Additionally, two free (and anonymous by request) test sites are available in the community: Monongalia County Health Department at 453 VanVoorhis Road (304-598-5100) and Health Right clinic at 341 Spruce Street (304-292-8234). All options require appointments.

Back to Top

Where can I obtain Sexually Transmitted Infection (STI) evaluation and treatment if I am not eligible to be seen at Student Health (for example in the summer while not enrolled in the current summer session)?

Monongalia County Health Department has a clinic on the first and third Thursday of the month between 12:30 and 3:00pm. Call 304-598-5119 to obtain an appointment. All County Health Departments in West Virginia have some clinics dedicated to STIs. In Fairmont, WV, located in Marion County, adjacent to Monongalia County, 20 minutes from Morgantown, there is a John Manchin Senior Health Care Center which offers limited STI evaluations, as well as the Family Planning Program, during appointment slots weekdays 8am – 5pm. The phone number is 304-363-2500.

Back to Top

How do I go about acquiring a health form that needs a doctor’s signature for studying abroad??

This required form is available upon completion of a mandatory physical exam. Travel physicals are $25 at Student Health. If you are traveling to a developing country, you may need immunizations or site specific counseling that can be done in a separate travel appointment. Check with your class instructor if a group travel visit has been arranged. If you need a travel physical or an individual travel appointment, arrange the appointment by calling 304-285-7200.

Back to Top