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Mental Health

Make an Appointment

Make an Appointment

How do I schedule an appointment?

To schedule an initial counseling appointment, contact us at (304) 293-4431 during business hours (M-F, 8:15 am – 4:45 pm). The front staff will ask for your name, contact information and if you require emergency assistance. You will come for a 75- 90 minute appointment to first complete some background information and then meet with an intake counselor.

Students may also choose to use our Drop In Hours where an appointment is not required. Keep in mind that due to the nature of drop in hours, students may need to wait for the first available counselor (typically the wait times are less than 30 minutes). If you would prefer not to wait for an available counselor, consider scheduling an appointment.

What happens at the initial appointment?

When you first arrive for your appointment, you will fill out some information in a computer survey. This survey tells us more about your background and what your needs or concerns might be. If you need assistance with this process, please don’t hesitate to ask for help at the front desk.

Next you will meet with a counselor/clinician for an intake appointment. You will have an opportunity to talk confidentially with a counselor about your immediate concerns. He/she will talk with you about some of the reasons you scheduled the appointment and will evaluate what resources will be most helpful for you. Some students find that talking with a clinician once resolves their immediate concern.

If additional services would be helpful, these will be discussed during your session. These additional services may involve group, individual, or couples counseling, referral to another WELLWVU self-care resource, referral to a physician, or, perhaps, referral to a clinician outside the agency (if you require specialized or more intensive services).

If you are referred for individual counseling with a CCPPS clinician you will be contacted with an appointment time and date. This designated counselor will in most instances be your ongoing counselor and may or may not be the same person you saw on intake.

If you are referred to a group within CCPPS you will be provided with information regarding the first group meeting time and contact information for the group counselor (who will contact you).

If you are referred to a counselor in the community for longer-term or more specialized care, you will be provided with information regarding available options and counseling center staff will assist you in scheduling an appointment.

For more information about what to expect from your visit, as well as about CCPPS policies and procedures, please see our Orientation to Services page.

What if I am returning for services?

If you have received counseling (been assigned to a counselor and completed at least one visit) and would like to resume short term counseling, please call 304-293-4431 to schedule an appointment so that we can best assess your counseling needs. Scheduling an appointment will ensure that the counselor you see has time to review the records of your previous care and may decrease your appointment wait time. In most cases, we will attempt to schedule your appointment with your former counselor (unless you prefer a different counselor).

Psychiatry Clients who wish also to participate in counseling:

Short term counseling is also available for students who are utilizing psychiatry services at the counseling center. The best way to access these services is simply to talk w/ your psychiatrist. Your psychiatrist can best assess your needs and help you arrange counseling.

What If I am interested in longer term counseling services (more than 10-12 sessions)?

Sometimes students prefer or have presenting concerns that are best addressed by specialized or longer term therapy. If you are interested in these services, please call the center and schedule an appointment with the Clinical Director or Case Manager. They will be happy to talk with you about your counseling goals and potential treatment options.